Completeness
How much of the intake is filled in - goals, medical history, and whether photos were provided.
How lead grading works
Every lead is verified before it reaches you
We grade every request on completeness, verification, and intent - so you never pay full price for half-information. If the data turns out bad, the credit comes back.
Why grading exists
The market is full of shared, recycled, junk leads. HairLinQ qualifies every request before releasing it, caps it to 5 clinics plus 1 exclusive Gold slot, and bills only on opt-in.
The grading pipeline
1
Intake
Norwood/Ludwig stage, goals, optional photos.
2
Budget & timing check
Realistic budget, intent within roughly 6 months.
3
Verification
Contactable email/phone, verified account, de-duplicated.
4
Quality score
Scored 0-100 across completeness, verification, intent.
5
Opt-in & release
Sent to at most 5 clinics + 1 Gold. Billed only when you send an offer to an opted-in patient.
What the 0-100 score is made of
Three pillars, not a black box
Verification
Whether the phone, email, and account are verified and contactable, and confirmed not a duplicate.
Intent
Treatment window, a concrete budget, and whether the patient requested a photo analysis.
How photo angles set credit cost
You pay in proportion to how qualified the lead is
Lead type
Credits
Orientation 0.5
No photos, no real areas of concern, or only 1 angle without a valid stage.
Standard 1
1–2 distinct photo angles with a valid Norwood/Ludwig stage, or 2–3 without. Real areas of concern required.
Complete + photos 1.5
3–4 distinct photo angles with a valid Norwood/Ludwig stage, or 4 without. Real areas of concern required.
Photo analysis 2
All 5 distinct angles (front, left, right, back, top) and real areas of concern, with or without a stage.
Real areas of concern are required. With a valid stage, 0 / 1–2 / 3–4 / all 5 distinct angles cost 0.5 / 1 / 1.5 / 2 credits. Without a valid stage, 0–1 / 2–3 / 4 / all 5 angles cost 0.5 / 1 / 1.5 / 2 credits. Value signals and quality score are informational and do not increase the price.
Worked examples
What a graded lead looks like
Patient #A47281
92
Norwood VBudget: €3,000-4,000Timeline: ~6 weeks4 distinct angles; areas suppliedPhone verified
High-intent & complete
1.5 credits
Illustrative example - synthetic data.
Patient #B19042
68
Norwood IIIExploring optionsBudget indicatedVerified emailNo photos
Solid standard
0.5 credit
Illustrative example - synthetic data.
Patient #C50317
41
Early researchNo treatment date setPrice indication onlyEmail unverified
Orientation
0.5 credit
Illustrative example - synthetic data.
100% restitution guarantee
Covered
Fake, dead, or duplicate data, or a patient who wasn't actually seeking treatment. Report it in the portal within 14 days and the credit is refunded.
Not covered
A patient who simply doesn't respond. That's a normal part of a patient comparing multiple quotes.
FAQ
Can I see the grade before I spend a credit?
Yes - the preview shows the grade and the credit cost before you unlock the full lead.
Are leads shared or resold?
Each lead goes to at most 5 clinics plus 1 exclusive Gold slot, and only after the patient opts in.
High score but no booking - what happened?
The score reflects data quality and intent, not a booking guarantee. A patient who doesn't respond isn't restitutable.
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